Director of Human Resources

Portland Public Library

Portland Public Library (Portland, Maine) is currently seeking candidates for the Director of Human Resources position. Help us forward our high-impact mission as the cultural and educational community center in our area. To serve a city as dynamic as Portland, the Library provides a broad array of resources and experiences that inspire imagination, curiosity, awareness, and learning and build a stronger, healthier, and more equitable community.

Reporting to the Executive Director, the Human Resources Director is responsible for the Library’s human resources management in the areas of: planning and policy development, staffing, training, benefits, work environment, employee relations, and volunteer development. This person assists in the general administrative support and management of library operations and the Collective Bargaining Agreement (CBA), to assure the most effective utilization of human resources. This individual promotes employee welfare in support of the Library’s service and organizational goals.

This person is responsible for all aspects of the Library’s human resource management, working collaboratively with the Executive Director and in cooperation with members of Senior Leadership and area Directors. This person directs and supervises the work of the Finance & Human Resource Specialist in the activities which support the human resources functions.

This exempt position serves on the Library’s Senior Leadership team along with the Executive Director, Associate Director, Director of Finance, and Director of Advancement.

Nature and Scope:

1. The Director of Human Resources keeps abreast of progressive human resource developments and implements these developments in relation to the Library’s needs, bearing in mind diversity and inclusion, disability and accommodation, EEO, and work force planning and management. Keeps informed regarding changes in employment law which may affect the Library’s operation, and, in conjunction with legal advice, develops policy changes in collaboration with the Executive Director.

2. The incumbent meets regularly with the Executive Director, Senior Leadership team, and other Directors to share ideas, plans, concerns, and projects with one another; to consider the goals and objectives of the Library; and to recommend policies and plans to implement those goals and objectives.

3. This person keeps informed about upcoming needs in library staffing and develops plans to deal with recruitment for both regular and temporary employees, union and non-union. Keeps informed of changing staffing needs by proactively maintaining open communication with the Departments.

4. The incumbent develops, updates, and manages the performance appraisal system, with staff and administration. This person provides training in the system, as needed, and conducts an ongoing evaluation of the system and makes adjustments as needed. With the assistance of the Finance & Human Resources Specialist position, maintains on-going records in the personnel files.

5. Seeks legal advice when necessary to keep the Library’s human resources practices current with legal changes and commonly accepted human resource practice as well as provisions of the Collective Bargaining Agreement.

6. The incumbent develops, facilitates, and seeks out general organizational training opportunities for Library staff. The incumbent ensures that the Library’s training program complies with legal mandates. The incumbent seeks information from staff as to their training and development needs, either individually or with staff committees. When feasible the incumbent plans and conducts training for employees.

7. The incumbent is informed of the Library benefits program and, in cooperation with the Director of Finance, ensures that employees are aware of any changes made in the benefits program. Stays abreast of new developments in employee benefits and makes recommendations for changes to Director of Finance and the Executive Director as appropriate.

8. The incumbent keeps informed about issues affecting employees by fostering good communication with individual employees and groups of employees. This person seeks opportunities to create and promote institutional methods for appreciating employees (staff appreciation events, holiday events) The incumbent takes appropriate steps to resolve any grievances in an expeditious manner. The incumbent is knowledgeable about the terms of the Collective Bargaining Agreement and ensures that new union employees are informed of its provisions. The incumbent participates in union negotiations along with the Executive Director, and other members of Senior Leadership, Trustees, and legal counsel.

9. The incumbent seeks opportunities to promote employee safety and ensures that training in safety awareness is offered. The incumbent promotes a wellness policy and advocates for employee well-being. This person is responsible for promoting ergonomics throughout the Library.

10. The incumbent interviews volunteers and matches them to appropriate opportunities in the Library by keeping informed about needs for volunteer assistance in the departments. This person keeps apprised of how placements are progressing and makes alterations when necessary.

11. Seeks opportunities for professional development by reading professional materials, engaging with the EEOC list serve and the list serves of local law firms, by participating in workshops and meetings, and by consulting with other professionals.

12. Provides leadership to promote a safe and welcoming environment for staff, volunteers, and library users.

Basic Qualifications:

The responsibilities of the Director of Human Resources require demonstrated success in managing human resources management, modeling ethical and effective leadership and supervision. Additionally, the following skills are required:

Minimum of four years of progressively responsible experience, with at least two years at management level.
A creative, positive, and energetic force in their work, with skill, commitment, and humor.
Ability to promote the concept of a diverse and inclusive work force.
Ability to mediate in difficult situations, discretion in working with highly confidential material.
Demonstrated ability to manage large-scale, complex projects and maintain schedules and deadlines.
Talent for working productively and cooperatively with colleagues, Trustees, partners, and the public.
Strength using technology, managing databases, as well as everyday computing.
Demonstrated effectiveness overseeing staff matters and/or ability to employ constructive leadership, coordination, and collaboration with other staff members.
Strong service orientation and demeanor to provide high level service within a diverse community.
Experience leading employee performance review process.
Demonstrated analytical, critical thinking, problem solving and negotiation skills.
Ability to project a professional presence appropriate to a business environment.
Sufficient physical stamina and general health to perform tasks as noted above.
Bachelor’s Degree from accredited college or university or equivalent experience.
HR Certificate or equivalent experience required.

This is a 37.5 hour a week full-time, exempt position and the pay band begins at $71,400/annually. Excellent benefits include health, dental, and vision insurance, retirement options, and paid leave.

About PPL

Portland Public Library is an equal-opportunity employer dedicated to creating a culture that fosters continuous staff development and engagement to reflect the learning role we play for our patrons. We value self-directed growth as well as sharing knowledge and experience, working collaboratively, and communicating openly.

In an effort to promote professional engagement with colleagues, with community efforts, and in the broader library field, the Library strongly encourages and supports staff participation in activities that enhance staff skills and experience, and contribute to the overall mission and services provided by the Library. Every employee of the Portland Public Library will strive to provide the highest quality service both externally to library patrons and internally to colleagues.

We are committed to hiring and maintaining a diverse workforce of highly qualified staff to broaden perspectives, promote equity and inclusion, and connect to the breadth of our community. Applicants with racially, ethnically, or culturally diverse identities or backgrounds are encouraged to apply.

To apply, please send your resume, letter of interest, and three professional references to . Review of applications begins March 1, 2021. Posting is open until the position is filled.

To apply for this job email your details to

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